Whether you wish it or not, social media is here to remain . As more and more people join various social media platforms, any business who’s not on social media is leaving tons of cash on the table.
You may think you simply need an internet site so people will find you on Google. But the reality is people use social media to seek out out what people are saying about you and your brand.
Are you trustworthy, are you credible
These are the sort of questions that your social media presence will answer
So, here are the highest 3 benefits of getting a robust presence on social media:
Expand your brand reach and awareness
I bet you’ve got . It basically means some content got shared repeatedly over on social media.
imagine if that was your content. Imagine just what percentage more people will get to understand your brand.
If you only got a few hundred thousand shares, that’s still tons of traffic, right. And better of all, you get all that traffic for free.
Establish a solid reputation in your niche or industry
There’s nothing quite like being recognized as an idea leader in your industry, someone that folks search to. Someone people find highly credible.
Of course, you’ll be an idea leader just by blogging on your website
Potential customers will see you’ve got a lively social media presence and can be more willing to try to to business together with your brand.
Improve customer service
When people air out their complaints on social media, and you’re not thereon , then you’re basically letting people bury you alive. You don’t want that to happen.
The best course of action that you simply got to take is assuage your unhappy customer in their platform of choice. you’ll reach bent them, apologize and provides them options on how you’ll make it up to them.
You’ll find yourself with happy customers, and you’ll even impress people who see your very public response on social media.